Frequently Asked Questions about Buenaventura - Costa Rica's Eco-Adventure Rainforest Lodge & Wellness Retreat Center

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Frequently Asked Questions

Below are some of the most frequently asked questions.. If the answer to your question is not listed below, please submit it to buenaventura [@]

Where are you located?
Please see our Location Page

How far are you from the ocean?
We are located 10 miles (as the crow flies) from the Pacific Ocean (between Manuel Antonio and Dominical) and it takes about 1 hour to drive from Buenaventura to Dominical or Manuel Antonio, on a back-country gravel road through the Savegre Valley to the towns of San Cristobal and Silencio (a beautiful scenic drive), followed by a few miles north or south on the newly paved Coastal Highway (Costanera) to reach Manuel Antonio or Dominical. Access from the coast to Buenaventura is only open during the dry season (December - May), until all the bridges are built.

How far are you from a major town and the capital?
We are 20 miles northwest of San Isidro de El General, one of Costa Rica's largest and fastest growing cities in all of Central America (population ~70k). San Isidro (also known as "Perez") is located 73 miles south of San Jose (Costa Rica's capital), along the Panamerican Highway. By car from San Jose, a non-stop drive to Pueblo Nuevo Eco-Village takes approximately 4.5 - 5 hours, and from San Isidro it takes approximately 1 - 1.5 hours (depending on road conditions).

Are there bugs and mosquitos?
Yes, we are living on the edge of the jungle in one of the most biodiverse regions in the world! So we have our share of insects and little critters, most are harmless, but we do have poisonous ones. If you can't handle seeing a bug, snake or spider, this may not be the right place and experience for you. In terms of mosquitos, fortunately due to our elevation and climate at 1,500 feet above sea level, we have a minimal amount of mosquitos (especially in the cleared areas and houses). Casita Milagro is screened in, and we can provide mosquito nets over your beds if requested.

Are there dangerous animals?
Being that we are on the edge of the Los Santos Forest Reserve, with 150,000 acres of protected primary and secondary rainforest, the area is home to jaguars, ocelots, jagarundis, wild boars, and several poisonous snakes. It is incredibly rare to see a jaguar or wild boar, so snakes are generally the only thing you need to watch out for, and they usually come out at night.

Is there phone and internet?
Yes, we offer FREE Wi-Fi in Pueblo Nuevo Eco-Village and 3G cell phones work in the valley. You can buy Calling Cards/Minutes from ICE at the airport. They provide you with a SIM card that you can place in your phone (your 3G phone must be unlocked in order for the ICE cards to work). You can also use your US carrier SIM card, however, the roaming charges are outrageously expensive. We suggest that if you need to place Long Distance calls, you use SKYPE on your laptop (if you bring your computer).

How far is the nearest hospital?
The closest major hospital is in San Isidro 1 - 1.5 hours away (depending on road conditions). In the event of a serious medical emergency that required hospital care, we would call an ambulance to begin driving out towards Buenaventura and take the person in our vehicle to meet the ambulance on the road. In the event of a critical life-threatening emergency, we would call in a MediVac helicopter located in San Jose and fly the person to either the San Isidro hospital or the new hospital down near Uvita or in San Jose. We donít expect to ever have to take one of our guests to a hospital, but due to our remote location and adventurous surroundings, we have to let our guests know that medical attention can take up to 1 to 1.5 hours at the earliest. There is also a hospital in Quepos, and during the dry season, access to the Quepos hospital is also an option during an emergency.

What should I bring?
First and foremost, bring your adventurous spirit and an openness and willingness to immerse yourself into Pristine Nature and Costa Rica's simple country-living and culture!! Buenaventura is a private property and retreat center and unlike a hotel or resort, the experience we offer our guests is Real Country-style living with the comforts of home.

Below are a list items we recommend you bring:

Headlamp Flashlight (A MUST! - You can get a Petzl Headlamp at Sports Basement or REI for around $25-$30)
Light Weight clothing (Short and Long-Sleeve Shorts, T-Shirts, Blouses, Pants, etc.)
Fleece or Sweater (It can get cool in the late evenings and early mornings)
Rain Shell (Light-weight)
At least one long sleeve shirt and long pants, and clothing you don't mind getting dirty/muddy in the wet season
Close-toed Tennis Shoes or Hiking Boots (you donít mind ge?ing dirty and/or muddy)
Tevas/Water Shoes
Flip Flops (for inside the houses)
Bathing suit
Sun hat, Sun Glasses and Sun Screen
Organic Insect Repellent (you can buy it at Rainbow or Whole Foods)
Good Book to read
Zip Lock bags (Small and Large - to keep things drive if it rains)
Laptop (We offer Wi-Fi if you need to check email or connect to the Internet)
Yoga Mat and Props (if you are coming on a Yoga Retreat or would like to practice Yoga during your stay)

What's included in the All-Inclusive Packages?

All-Inclusive Packages include the following:

* Lodging in Buenaventura's Pueblo Nuevo Eco-Village (in one of our three river-front cabins/houses)

* Round-Trip Ground Transfers to/from Buenaventura from San Isidro
(Transfer in 4x4 SUV Taxis with drivers or in the Buenaventura Express Pathfinder)

* 3 Organic Home-Grown and Home-Cooked Costa Rican country-style Meals
(All you can eat, served buffet style)

* Fresh Tropical Fruit Juices, Cafť, Tea, and Rainforest Fruit & Nut Snacks

* Two Guided Eco-Activities with Buenaventura Guide
(Buenaventura and Tres Semillas Orientation & BuenaFortuna Waterfall Tour and Toucan Rock Waterfalls/Swimming Pools Rainforest Hiking Tour)

* Entrance Pass to Buenaventura's 160 acre Eco-Adventure Park & Wildlife Rainforest Reserve

* Travel Arrangements by Tico Guide Travel & MK Connection & Travel

* Lots of Free Activities!

* Subtract $120 from each Package if you plan on driving yourself to Buenaventura
(based on Single or Double Occupancy)

What's NOT included in the All-Inclusive Packages?
International Airfare, Transfers to San Isidro from Airport or another part of Costa Rica, Additional Nights at Buenaventura, Additional Destinations or Lodging in Costa Rica, Tips to Housekeepers, Guides and Drivers, Airport Tax, and Personal Expenses.

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